Responsible Gaming
Gambling should be a form of entertainment, not a way to earn money. The odds are always in favour of the house, and no strategy or system can guarantee a win. Only gamble with money you can afford to lose, and never chase losses or borrow money to gamble.
Age Verification
In New Zealand, you must be 18 or older to gamble on most forms of betting, including lotteries and TAB sports betting. To enter a casino and play casino games, the legal age is 20 or older. Kiwi Treasure Casino and all affiliated platforms require verification of your identity and age before you can deposit or play. Underage gambling is illegal and harmful — if you are under the legal age, do not attempt to register or gamble.
Warning Signs of Problem Gambling
Gambling can become a problem when it stops being fun and starts affecting your life. Take a moment to check whether any of these signs apply to you or someone you care about:
- Chasing losses — trying to win back money you have lost
- Hiding your gambling from family, friends, or colleagues
- Lying about how much time or money you spend gambling
- Gambling with money meant for rent, bills, food, or other essentials
- Feeling anxious, guilty, or irritable when not gambling
- Borrowing money or selling possessions to fund gambling
- Neglecting work, study, family, or social commitments to gamble
- Thinking about gambling constantly or planning your next session
- Needing to gamble larger amounts to feel the same excitement
- Being unable to stop or cut down despite repeated attempts
If you recognise any of these signs in yourself, it may be time to pause and seek support. You are not alone, and help is available free of charge.
Self-Help Tools
Most reputable gambling platforms, including those we promote, offer practical tools to help you stay in control:
- Deposit Limits — set a maximum amount you can deposit daily, weekly, or monthly
- Loss Limits — cap the amount you can lose within a set period
- Reality Checks — receive on-screen reminders of how long you have been playing
- Session Time Limits — restrict how long you can play in one sitting
- Self-Exclusion — block yourself from accessing your account for a set period or permanently
- Cooling-Off Periods — take a short break from gambling, from 24 hours to several weeks
Use these tools proactively. Set your limits before you start playing, not after you have already lost money.
Support Organisations
If you need to talk to someone, the following organisations provide free, confidential support:
New Zealand
- Gambling Helpline New Zealand — 0800 654 655 (free, 24/7) or text 8006
Visit: www.gamblinghelpline.co.nz - PGF Group (Problem Gambling Foundation of New Zealand) — 0800 664 262
Visit: www.pgf.nz - Gambling and Addictions Research Centre — research and resources at Auckland University of Technology
United Kingdom
- GamCare — 0808 8020 133 (free, 24/7)
Visit: www.gamcare.org.uk - GamStop — free self-exclusion for UK-licensed sites
Visit: www.gamstop.co.uk
Australia
- Gambling Help Online — 1800 858 858 (free, 24/7)
Visit: www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council
Visit: www.responsiblegambling.org
United States
- National Council on Problem Gambling — 1-800-GAMBLER
Visit: www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — 0800 1 37 27 00 (free)
Visit: www.bzga.de
For other countries, please contact your national gambling support helpline or your local health service. Most countries offer free, confidential help for gambling-related harm.
If You Have a Problem, Seek Help
You do not have to deal with problem gambling alone. Talking to someone you trust — a family member, friend, counsellor, or one of the organisations listed above — is an important first step. Help is free, confidential, and available right now. Whether you are struggling yourself or worried about someone else, reaching out can make a real difference. Your wellbeing matters more than any game.